Pop-Up Showroom

Our Pop-Up Showroom appears all over the country! If you or your students are looking for a new flute but have no time to visit us in Sydney, get in touch and we can let you know when we'll be travelling to your city or somewhere nearby. We travel to Melbourne, Brisbane and Perth on a regular basis but if there is nothing planned for your particular area, make sure to get in touch with us because if there is enough demand, we will organise a special trip for you.

With our full inventory of instruments available for trial and purchase, there's no better way for you to get first hand experience playing on some of the world's finest flutes so that you can make the most informed decision. Plus, our team of experienced flute performers and teachers will always be there to help you choose your perfect flute so you know you'll be in safe hands.

We also have many Agents and Representatives throughout the country, many of whom have a large range of our flutes in stock so feel free to contact us and we will put you in touch with them in between our visits.

Upcoming Events › Pop-Up Showroom

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June 2021

Brisbane Pop-Up Showroom – June 2021

27th June @ 10:00 AM - 4:00 PM

BLOW Woodwind and Brass, 149 Musgrave Road
Redhill,Queensland4059Australia + Google Map

BRISBANE POP-UPSHOWROOM SUNDAY 27 June 202110AM - 4PM BLOW WOODWIND & BRASS149 Musgrave Road, Red Hill QLD 4059 Our highly anticipated Pop-Up Showroom will be returning to Brisbane on the 27th of June! This is your opportunity to try some of the world's finest flutes and piccolos, all in the one location and without the hassle of flying up to our store in Sydney. Available for trial and purchase are student models all the way up to handmade professional models…

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Google Rating

4.9

Based on 81 reviews

Flutes & Flutists

4.9

Sherrill McLachlan

23:17 08 Jun 21

My recent experience in visiting F&F to select a new headjoint demonstrated, yet again, that F&F lead the field in customer service. I particularly mention Artist in Residence, Mark Xiaou, for his notable expertise and care taken in ensuring that I left the shop with the perfect Manque headjoint for me. I'm confident in recommending F&F to all flutists.

Yolande van Oosten

02:15 26 May 21

Mark was able to pick out a really great flute for me. I loved the first flute I tried, but played a few others to compare and went right back to the first one. Great followup service and communicative via email, would recommend. Thanks!

Jessica Scott

01:03 14 May 21

The staff at Flutes and Flutists were incredible during my search for a lifetime instrument. Particular thanks to David and Mark, who went above and beyond to ensure that I could make an informed decision.The Haynes feels like an extension of myself, and I am so very excited to begin the next chapter of my career with my dream flute!

Nathalie Resciniti

02:17 11 May 21

Impeccable service, really wanting to go the extra mile to get the right flute into your hands. David and his team have always given wonderful advice and customer service to my students. I feel like David moved mountains for me on my recent flute purchase, a beautiful Burkart flute I always thought was out of reach, and I can't thank him enough for making it such a wonderful process.

Joyce Li

01:31 15 Apr 21

Very good purchasing experience. Professional artist in store which is so helpful. Exclusive time for you to choose and try different flutes.

Tamara Pankiw

21:09 08 Mar 21

Faultless experience, they managed to prioritise the service of my daughter’s flute so she wouldn’t miss too many lessons, she is very happy with the results and said it sounds and looks much better. Definitely recommend Flutes and Flutists

Flo foo

00:42 04 Mar 21

This is the place to go if you are after a new flute! The service is amazing, we were after an upgrade flute for my daughter and after explaining what level she is at, we were presented with two flutes to try. She expressed which one she preferred and another flute was presented for her to try and this went on a couple of times. It was very distinct when she finally found the one for her (after trying four flute). No doubt their expertise had made this experience so much easier. Just call them and make an appointment prior to visit.

John RH

10:29 02 Mar 21

Rudy Gunawan

11:21 27 Feb 21

Went there based on recommendation. Looking for intermediary flute for my daughter. David was very thorough in explaining the various options and ranges. Very happy with the service. We left with one.

P D

06:06 26 Feb 21

We were attended in a polite manner and given sufficient information to make a decision.

Fiona Beadsmoore

08:38 24 Feb 21

Amazing responsive service! Purchased flute 10pm Monday and received it in QLD before lunch time Wednesday. Great price, products and customer service! Thank You!!

Michael

01:26 22 Feb 21

good service, friendly staff.

victoria hartstein

02:27 03 Feb 21

excellent service from knowledgeable and friendly staff

Sherry LI

07:01 07 Jan 21

Just had my 14 years old flute fully maintained~ Very detailed service ! I'm feeling I just got a new flute. Professional team~ Excellent job done !

Richard Davis

21:49 04 Dec 20

Dear Jim and ChrisI am absolutely thrilled with my flute!!! Thank you so much for the fabulous work you have lovingly done !!!The old cork that you sent (to show how much air must have been leaking) was hilarious 😂!!! I am so happy with the service and attention to detail...thank you again guys !!Linda Verrier and Richard Davis

Tania Piper

23:26 29 Nov 20

The instrument options were carefully explained to us, and my daughter is very happy with her flute. Thank you!

Lily Mulholland

21:37 22 Nov 20

Excellent customer service. Made everyone feel comfortable and well informed. Great range and good pricing. Thanks Mark for helping Roman choose his new flute.

Dennis Dorwick

09:11 12 Nov 20

I've just picked up my beautiful Powell (gold and silver) flute and my delightful Bulgheroni piccolo after their yearly spa-holiday after which they return home refreshed and ready for work. The skilled and precise work of Chris Leung and the guidance of the master technician, Jim Phelan, help these magical instruments to express their quite different personalities. With their help I play with less effort and magically the sound is so even.The editor in me asks - "Is this a little over the top?" Answer - "Not a bit!"

Christine Starr

12:20 29 Sep 20

Visited the store a month or so ago to purchase a new flute after many years of not playing. I received really great service from the moment I walked through the door and they really helped me to make an informed choice on the flute best suited to myself and my budget.

Paula Percival

10:41 13 Sep 20

Previous ongoing problems with my flute were fixed promptly, as per the quote. My flute was posted back as promised and is again a joy to play.

John Logan

01:54 25 Aug 20

Tim Clarkson

23:46 24 Aug 20

The best specialist flute repairs and servicing from some of the best in the business. And they sell some pretty nice ones too!

Justin Smallwood

23:56 16 Aug 20

They were great at helping me choose my new flute!

Lesley Gibson

00:54 10 Aug 20

Very friendly, helpful staff, an amazing amount of knowledge and very prompt and courteous attention. Thank you.

Cordelia S

06:32 31 Jul 20

Very professional, great communication, attention to detail, and service is top notch. I had my flute overhauled after 25 years, and it is like it's brand new. Would thoroughly recommend Flutes & Flutists.

Meg Kovalik

08:41 21 Jul 20

I live in country NSW and recently ordered a flute that was on sale for the end of financial year. They only had one left in stock and it had a ding in it so they offered to either fix it for me or give me one from their new stock when it arrived. I opted to wait for the new stock and it turned up at my door about a week later than it otherwise would have. I very much appreciated this level of customer service, especially given that it was a sale item. I absolutely love my new flute (Haynes AF580, for those interested) and highly recommend Flutes & Flutists for any flute-related purchases. They clearly love what they do and that enthusiasm translates into how well they look after their customers.

Ellen Black

22:02 06 Jun 20

Mark provided great support and wealth of knowledge when helping me choose a new flute that suited me and my budget. Highly recommended.

Geoffrey Gordon

07:47 28 May 20

Prompt and helpful attention when I purchased a flute over the phone.

John Stuart

06:28 28 May 20

A great shop with v knowledgeable staff, passionate about flutes and in customer service of those who play them

Peter Bloomfield

23:38 07 May 20

Rebecca Jee

08:26 19 Apr 20

My rating is for customer service and not the shop itself as I haven't been there physically, but the level of customer service I received in Tasmania from the team in Sydney was as good as if it was in person. Thank you so much for helping me find my new flute. The courier process was so quick and smooth, and having the time to play the flutes in my own home was really valuable. I am so happy with my Haynes Q2 and am already getting lots of pleasure out of playing it, which I know will only develop as time goes on. Your incredibly generous sale was what convinced me to buy at this particular time, but after this excellent customer service I would not hesitate to trust Flutes & Flutists at any time, sale or not. 🙂 Thank you!

Elsa Santos

00:14 10 Apr 20

Excellent honest customer service- very helpful and great range of flutes to accommodate all levels.

David Pitt

12:14 09 Apr 20

Excellent, genuine and knowledgeable service. If you are wanting to buy a flute from highly skilled musicians and people you can trust, this is the place to go! Great range of flutes for you to explore, guided by an expert, in a relaxed and comfortable atmosphere with no pressure.

Natalya Hansson

19:06 04 Apr 20

Highly recommended business. I spoke to 3 different staff members throughout the process to buy a new flute for my daughter, all staff were very professional, kind, patient, knowledgable and easy to deal with . Thank you for answering all of my questions and being patient while we took the time the make the right purchase for our child !

Cassie Ormshaw

07:30 21 Mar 20

Very friendly and helpful. Love my new piccolo.

Jim Phelan

20:56 11 Mar 20

Mecca for flute players!

Vivian Yang

06:59 29 Feb 20

Excellent product range from students to professional. Price is fair and great services. Never felt pressured to buy into any model. Highly recommend.

Freda Feng

04:16 10 Sep 19

Highly recommended. Excellent customer service and extremely professional. They went extra steps helping my daughter to find a best flute for her.

Marco Loren

06:21 19 Aug 19

Extremely high level of service and a fantastic range of flutes. The staff here are also highly experienced and knowledgeable. If you're after a new flute, you must check these guys out.

Benjamin zhang

11:32 25 Jun 19

Laura Crawley

02:14 13 Jun 19

Very happy with the service. A really thorough process to find the right flute for my daughter. Great product range and really knowledgeable staff.

Dreamylyo

11:03 01 Jun 19

I have been a customer of flutes and flutists for a number of years. The service David, Lindy and the team give is always exceptionally amazing. I always have my flutes serviced by these guys and with my recent service, my flute is in the best condition. I would highly recommend this company to all flute players - this team is truly the best!!!

Tara Chapman

00:52 02 Apr 19

Excellent service and a very large range of flutes within the price range we were looking at. We never felt rushed or pushed into purchasing any particular flute and are very thrilled with the flute we eventually bought. The advice when sought was appropriate and the small follow up question we had was answered immediately.

Mhairi Holway

01:58 01 Apr 19

I was extremely impressed with the service and attention I received when we bought my daughter's flute last year, but to have this backed up by the incredible after-care support I received last week was phenomenal. What a wonderful business this is.

Yueming Cui

23:57 23 Feb 19

The best place to go in Australia for flutes!

KC editing

02:16 04 Jan 19

We recently purchased a Haynes flute for our 11yo daughter from Flutes and Flutists. Mark, David and Lyndie were all very helpful,friendly and patient whilst we made our choice. They are all vastly experienced professional flute players themselves so you can trust the advise that they give you. Once we established our budget, our daughter was given a selection of flutes to try. Mark listened very carefully to my daughter's playing of each flute and then made a recommendation. He explained why he felt a particular flute suited my daughter more than another. In the end we were very happy with the flute we chose.

Melissa Hewetson

23:19 03 Dec 18

I am so happy with my purchase of a Haynes Amadeus flute - it was the best decision in my flute life. I was not sure what flute brand to upgrade to and really wanted advice from a 'specialised' store instead of a general music store - very glad that I visited your store. I had an idea of the brand - Haynes Flute - that I wanted to upgrade to and learn on but still wanted 'genuine' advice on the brand.The staff member Mark Xiao being a professional flute player was able to explain everything that I needed to know to make an informed decision. I cannot express enough gratitude for the 'genuine' customer service and in-depth knowledge that I received from Mark.The Haynes Flute has the most beautiful and deepest sound that I have ever heard and played on any flute. This flute 'fits' my personality perfectly and I feel very confident when I play this flute - absolutely love my flute 🙂

Fiona McDonald

22:52 01 Oct 18

Excellent service, thank you very much. Hope to do business again in the near future.

Simon Miller

08:18 01 Oct 18

Have now purchased a flute and a piccolo from Flutes and Flutists ... brilliant and knowledgeable service and extremely high quality instruments. Thank you Mark, David and the team.

Andrew O'Connor

04:43 10 Sep 18

A Wonderful occasion of greeting , pleasant introduction to a delightful, tribute flute store! Awesome, thank you guys! Peace 😄

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Facebook Rating

4.9

Based on 47 reviews

Flutes & Flutists

4.9

Fiona Beadsmoore

08:40 24 Feb 21

Amazing responsive service! Purchased flute 10pm Monday and received it in QLD before lunch time Wednesday. Great price, products and customer service! Thank You!!

Lesley McKay

23:57 25 Dec 20

Mark sent 3 fabulous flutes over to Perth for me to try. Mark was very helpful and put no pressure on me to buy. I am really impressed and happy with the service I received and totally ecstatic with the flute that I bought. Happy Christmas to me😁🎄

Lily Mulholland

21:39 22 Nov 20

Fantastic customer service, great range and highly professional musicians on hand to help you select the right flute for you.

Alexis Shub

04:56 20 Nov 20

Thanks to Anne for the great help in choosing a new flute. She was flexible and helpful, and made the process straightforward

Lisa-Maree Amos

01:47 15 Oct 20

quick service and excellent quality

Kate Murphy

10:17 20 Jul 20

Thank you David and Mark for your infinite patience, encyclopaedic knowledge and general flute fabulous-ness in helping us discover the voice to express ourselves in the music we adore.

Donna Litchfield

10:53 13 Jul 20

Thank you to David for an excellent experience in purchasing my flute - David was extremely helpful in sending out instruments to Brisbane for me to trial and the whole process was easy and stress-free.

I’m very happy with my choice of flute, and wouldn’t hesitate to recommend Flutes & Flutists.

Anna Kallonen

08:09 22 May 20

I've never experienced service like this before. Mark went so far above and beyond to ensure I purchased the instrument that was right for me, even in the midst of such challenging times. I'd heard rumours that Flutes and Flutists were the best, having experienced first hand, I can now say they absolutely exceed expectations. The bar has been raised to a level now insurmountable. I cannot recommend Flutes and Flutists highly enough.

Rebecca Jee

08:24 19 Apr 20

Thank you so much for helping me find my new flute. I was blown away by your willingness to send flutes out for me to trial in Tasmania, and for your patience in talking through the different models with me over the phone. The courier process was so quick and smooth, and having the time to play the flutes in my own home was really valuable. I am so happy with my Haynes Q2 and am already getting lots of pleasure out of playing it, which I know will only develop as time goes on. Your incredibly generous sale was what convinced me to buy at this particular time, but after this excellent customer service I would not hesitate to trust Flutes & Flutists at any time, sale or not. 🙂 Thank you!

Annmaree Ironside

07:34 04 Apr 20

Thank you David for your care and time with Isabelle whilst purchasing her new flute, and letting her play in store. As always, amazing service and advice.

Louise Henderson

13:39 17 Mar 20

Pop-Up Showroom

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June 2021

Brisbane Pop-Up Showroom – June 2021

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