• Skip to primary navigation
  • Skip to main content
  • +61 2 9079 1256
  • Directions

FLUTES & FLUTISTS

For a superior instrument at every price point, visit Flutes & Flutists, the most trusted supplier to Australia’s leading flute players.

  • SHOP
    • Shop by Brand
    • Shop by Category
      • Student Flutes
      • Intermediate Flutes
      • Semi-Professional Flutes
      • Professional Flutes
      • Custom Handmade Flutes
    • Piccolos
    • Low Flutes
    • Headjoints
      • Flute Headjoints
      • Piccolo Headjoints
    • Flute Accessories & Books
    • Pre-Owned Instruments
    • Special Offers
    • Sheet Music
  • REPAIRS
    • Repairs Booking
    • What Goes Into a Service?
    • Special Projects
  • FLUTISTS
  • RESOURCES
    • Articles
    • Media
  • FF FIDELITY
  • EVENTS
    • Pop-Up Showroom
  • CONTACT
    • Contact Us
    • Our Team
  • CART
  • Show Search
Call Us Now On+61 2 9079 1256
Hide Search
  • Altus
  • Azumi
  • Burkart
  • Eastman
  • Eva Kingma
  • Haynes
  • Jupiter
  • Keefe
  • Lederer
  • Mancke
  • North Bridge
  • Pearl
  • Powell
  • Resona
  • Solexa
  • Sonare
  • Yamaha

FLUTE REPAIR & SERVICING

Our flute repair technicians have trained with some of the best in the world and are highly sought after by top professionals from both within Australia and abroad. Our regular clients include teachers and university lecturers; members of every Symphony and Opera orchestra in Australia as well as the New Zealand Symphony Orchestra, Auckland Symphony Orchestra, Singapore Symphony Orchestra, Hong Kong Philharmonic Orchestra and other visiting artists from around the world.

So many artists place their trust in our technicians to fix their flutes because of their wealth of experience, attention to detail and professionalism, so you can be assured that when you entrust your precious instrument into our care, it will return to you sounding as good as the day you got it (if not better)!

If you're curious about what goes into your flute's service and repairs, please refer to this page. For information on how to look after your flute, check out this useful list of Do's and Dont's!

Please contact us for information on our availability and to make a booking for servicing or quick fixes. Our servicing schedule is often booked up between one to two months in advance so please make sure to reserve your appointment well in advance to avoid disappointment. Our technicians are available between Monday and Friday.

Warranty

All full services come with a THREE MONTHS WARRANTY during which we will perform checkups and adjustments as a result of normal wear and tear for free. Overhauls come with a SIX MONTHS WARRANTY.

Student Flutes

Preferred Service:      $200*

General Service A:     $325

General Service B:     $325 + cost of full polish as quoted

eg: Eastman, Jupiter 300-500 series, Trevor James 10X/Privilege, Yamaha 200 series, Pearl 500 Series, Solexa 101.

*Only available on student flutes purchased from Flutes & Flutists within a 13 months period or previously serviced within a 13 months period. Price applies to flutes with regular wear and tear. Flutes with extraordinary wear and/or damage will incur an additional charge.

Book Now

Intermediate Flutes

General Service A:     $425

General Service B:     $425 + cost of full polish as quoted

eg: Altus 807, Amadeus AF500-AF900, Azumi AZ2/AZ3, Di Zhao 700, Jupiter 711-1111, Miyazawa 101/102, North Bridge 500-700, Pearl 665 -765, Solexa 208/308, Sonare 501-601, Trevor James Cantabile/Virtuoso, TWG 700, Yamaha 300-400 series.

Book Now

Semi-Professional Flutes

General Service A:     $525

General Service B:     $525 + cost of full polish as quoted

Overhaul:                    $1,550

eg: Altus 907-1107 and TS; Haynes Q1-2; Burkart Resona; Pearl 785-795; Yamaha 500-600 series; Muramatsu EX/GX; Sankyo 201/301/Etude/Silversonic; Miyazawa 202-602; Solexa 408/509; Sonare PS705/PS905.

Book Now

Professional/Custom Handmade Flutes

General Service A:     $625

General Service B:     $625 + cost of full polish as quoted

Overhaul:                    $1,550

eg: Altus 1207+; Haynes Q3/Q4 and Custom Handmade Flutes; Burkart Professional/Elite; Powell Signature, CH-SS, CH-A9 and Custom Handmade Flutes; Yamaha 700+; Lopatin; Muramatsu AD/DN/DS/SR+; Sankyo Artist+; Mateki 041.

Book Now

Student Piccolos

General Service A:     $350

General Service B:     $350 + cost of full polish as quoted

eg: Yamaha, Pearl.

Book Now

Professional Piccolos

General Service A:     $450

General Service B:     $450 + cost of full polish as quoted

Overhaul:                    $1,550

eg: Burkart/Resona, Powell, Keefe, Braun, Hammig

Book Now

Alto and Bass

General Service A:     $550

General Service B:     $550 + cost of full polish as quoted

Overhaul:                    $1,550

eg: Pearl, Trevor James, Yamaha, Di Medici, Altus, Sankyo, Muramatsu, Gemini.

Book Now

Subscribe to Our Flute Newsletter

Receive information on flutes, news and events and be inspired by our world-wide flute network!
  • This field is for validation purposes and should be left unchanged.
Google Rating
4.9
Based on 76 reviews
Flutes & Flutists
Flutes & Flutists
4.9
Tamara Pankiw
Tamara Pankiw
21:09 08 Mar 21
Faultless experience, they managed to prioritise the service of my daughter’s flute so she wouldn’t miss too many lessons, she is very happy with the results and said it sounds and looks much better. Definitely recommend Flutes and Flutists
Flo foo
Flo foo
00:42 04 Mar 21
This is the place to go if you are after a new flute! The service is amazing, we were after an upgrade flute for my daughter and after explaining what level she is at, we were presented with two flutes to try. She expressed which one she preferred and another flute was presented for her to try and this went on a couple of times. It was very distinct when she finally found the one for her (after trying four flute). No doubt their expertise had made this experience so much easier. Just call them and make an appointment prior to visit.
John RH
John RH
10:29 02 Mar 21
Rudy Gunawan
Rudy Gunawan
11:21 27 Feb 21
Went there based on recommendation. Looking for intermediary flute for my daughter. David was very thorough in explaining the various options and ranges. Very happy with the service. We left with one.
P D
P D
06:06 26 Feb 21
We were attended in a polite manner and given sufficient information to make a decision.
Fiona Beadsmoore
Fiona Beadsmoore
08:38 24 Feb 21
Amazing responsive service! Purchased flute 10pm Monday and received it in QLD before lunch time Wednesday. Great price, products and customer service! Thank You!!
Michael
Michael
01:26 22 Feb 21
good service, friendly staff.
victoria hartstein
victoria hartstein
02:27 03 Feb 21
excellent service from knowledgeable and friendly staff
Sherry LI
Sherry LI
07:01 07 Jan 21
Just had my 14 years old flute fully maintained~ Very detailed service ! I'm feeling I just got a new flute. Professional team~ Excellent job done !
Richard Davis
Richard Davis
21:49 04 Dec 20
Dear Jim and ChrisI am absolutely thrilled with my flute!!! Thank you so much for the fabulous work you have lovingly done !!!The old cork that you sent (to show how much air must have been leaking) was hilarious 😂!!! I am so happy with the service and attention to detail...thank you again guys !!Linda Verrier and Richard Davis
Tania Piper
Tania Piper
23:26 29 Nov 20
The instrument options were carefully explained to us, and my daughter is very happy with her flute. Thank you!
Lily Mulholland
Lily Mulholland
21:37 22 Nov 20
Excellent customer service. Made everyone feel comfortable and well informed. Great range and good pricing. Thanks Mark for helping Roman choose his new flute.
Dennis Dorwick
Dennis Dorwick
09:11 12 Nov 20
I've just picked up my beautiful Powell (gold and silver) flute and my delightful Bulgheroni piccolo after their yearly spa-holiday after which they return home refreshed and ready for work. The skilled and precise work of Chris Leung and the guidance of the master technician, Jim Phelan, help these magical instruments to express their quite different personalities. With their help I play with less effort and magically the sound is so even.The editor in me asks - "Is this a little over the top?" Answer - "Not a bit!"
Christine Starr
Christine Starr
12:20 29 Sep 20
Visited the store a month or so ago to purchase a new flute after many years of not playing. I received really great service from the moment I walked through the door and they really helped me to make an informed choice on the flute best suited to myself and my budget.
Paula Percival
Paula Percival
10:41 13 Sep 20
Previous ongoing problems with my flute were fixed promptly, as per the quote. My flute was posted back as promised and is again a joy to play.
John Logan
John Logan
01:54 25 Aug 20
Tim Clarkson
Tim Clarkson
23:46 24 Aug 20
The best specialist flute repairs and servicing from some of the best in the business. And they sell some pretty nice ones too!
Justin Smallwood
Justin Smallwood
23:56 16 Aug 20
They were great at helping me choose my new flute!
Lesley Gibson
Lesley Gibson
00:54 10 Aug 20
Very friendly, helpful staff, an amazing amount of knowledge and very prompt and courteous attention. Thank you.
Cordelia S
Cordelia S
06:32 31 Jul 20
Very professional, great communication, attention to detail, and service is top notch. I had my flute overhauled after 25 years, and it is like it's brand new. Would thoroughly recommend Flutes & Flutists.
Meg Kovalik
Meg Kovalik
08:41 21 Jul 20
I live in country NSW and recently ordered a flute that was on sale for the end of financial year. They only had one left in stock and it had a ding in it so they offered to either fix it for me or give me one from their new stock when it arrived. I opted to wait for the new stock and it turned up at my door about a week later than it otherwise would have. I very much appreciated this level of customer service, especially given that it was a sale item. I absolutely love my new flute (Haynes AF580, for those interested) and highly recommend Flutes & Flutists for any flute-related purchases. They clearly love what they do and that enthusiasm translates into how well they look after their customers.
Ellen Black
Ellen Black
22:02 06 Jun 20
Mark provided great support and wealth of knowledge when helping me choose a new flute that suited me and my budget. Highly recommended.
Geoffrey Gordon
Geoffrey Gordon
07:47 28 May 20
Prompt and helpful attention when I purchased a flute over the phone.
John Stuart
John Stuart
06:28 28 May 20
A great shop with v knowledgeable staff, passionate about flutes and in customer service of those who play them
Peter Bloomfield
Peter Bloomfield
23:38 07 May 20
Rebecca Jee
Rebecca Jee
08:26 19 Apr 20
My rating is for customer service and not the shop itself as I haven't been there physically, but the level of customer service I received in Tasmania from the team in Sydney was as good as if it was in person. Thank you so much for helping me find my new flute. The courier process was so quick and smooth, and having the time to play the flutes in my own home was really valuable. I am so happy with my Haynes Q2 and am already getting lots of pleasure out of playing it, which I know will only develop as time goes on. Your incredibly generous sale was what convinced me to buy at this particular time, but after this excellent customer service I would not hesitate to trust Flutes & Flutists at any time, sale or not. 🙂 Thank you!
Elsa Santos
Elsa Santos
00:14 10 Apr 20
Excellent honest customer service- very helpful and great range of flutes to accommodate all levels.
David Pitt
David Pitt
12:14 09 Apr 20
Excellent, genuine and knowledgeable service. If you are wanting to buy a flute from highly skilled musicians and people you can trust, this is the place to go! Great range of flutes for you to explore, guided by an expert, in a relaxed and comfortable atmosphere with no pressure.
Natalya Hansson
Natalya Hansson
19:06 04 Apr 20
Highly recommended business. I spoke to 3 different staff members throughout the process to buy a new flute for my daughter, all staff were very professional, kind, patient, knowledgable and easy to deal with . Thank you for answering all of my questions and being patient while we took the time the make the right purchase for our child !
Cassie Ormshaw
Cassie Ormshaw
07:30 21 Mar 20
Very friendly and helpful. Love my new piccolo.
Jim Phelan
Jim Phelan
20:56 11 Mar 20
Mecca for flute players!
Vivian Yang
Vivian Yang
06:59 29 Feb 20
Excellent product range from students to professional. Price is fair and great services. Never felt pressured to buy into any model. Highly recommend.
Freda Feng
Freda Feng
04:16 10 Sep 19
Highly recommended. Excellent customer service and extremely professional. They went extra steps helping my daughter to find a best flute for her.
Marco Loren
Marco Loren
06:21 19 Aug 19
Extremely high level of service and a fantastic range of flutes. The staff here are also highly experienced and knowledgeable. If you're after a new flute, you must check these guys out.
Benjamin zhang
Benjamin zhang
11:32 25 Jun 19
Laura Crawley
Laura Crawley
02:14 13 Jun 19
Very happy with the service. A really thorough process to find the right flute for my daughter. Great product range and really knowledgeable staff.
Dreamylyo
Dreamylyo
11:03 01 Jun 19
I have been a customer of flutes and flutists for a number of years. The service David, Lindy and the team give is always exceptionally amazing. I always have my flutes serviced by these guys and with my recent service, my flute is in the best condition. I would highly recommend this company to all flute players - this team is truly the best!!!
Tara Chapman
Tara Chapman
00:52 02 Apr 19
Excellent service and a very large range of flutes within the price range we were looking at. We never felt rushed or pushed into purchasing any particular flute and are very thrilled with the flute we eventually bought. The advice when sought was appropriate and the small follow up question we had was answered immediately.
Mhairi Holway
Mhairi Holway
01:58 01 Apr 19
I was extremely impressed with the service and attention I received when we bought my daughter's flute last year, but to have this backed up by the incredible after-care support I received last week was phenomenal. What a wonderful business this is.
Yueming Cui
Yueming Cui
23:57 23 Feb 19
The best place to go in Australia for flutes!
KC editing
KC editing
02:16 04 Jan 19
We recently purchased a Haynes flute for our 11yo daughter from Flutes and Flutists. Mark, David and Lyndie were all very helpful,friendly and patient whilst we made our choice. They are all vastly experienced professional flute players themselves so you can trust the advise that they give you. Once we established our budget, our daughter was given a selection of flutes to try. Mark listened very carefully to my daughter's playing of each flute and then made a recommendation. He explained why he felt a particular flute suited my daughter more than another. In the end we were very happy with the flute we chose.
Melissa Hewetson
Melissa Hewetson
23:19 03 Dec 18
I am so happy with my purchase of a Haynes Amadeus flute - it was the best decision in my flute life. I was not sure what flute brand to upgrade to and really wanted advice from a 'specialised' store instead of a general music store - very glad that I visited your store. I had an idea of the brand - Haynes Flute - that I wanted to upgrade to and learn on but still wanted 'genuine' advice on the brand.The staff member Mark Xiao being a professional flute player was able to explain everything that I needed to know to make an informed decision. I cannot express enough gratitude for the 'genuine' customer service and in-depth knowledge that I received from Mark.The Haynes Flute has the most beautiful and deepest sound that I have ever heard and played on any flute. This flute 'fits' my personality perfectly and I feel very confident when I play this flute - absolutely love my flute 🙂
Fiona McDonald
Fiona McDonald
22:52 01 Oct 18
Excellent service, thank you very much. Hope to do business again in the near future.
Simon Miller
Simon Miller
08:18 01 Oct 18
Have now purchased a flute and a piccolo from Flutes and Flutists ... brilliant and knowledgeable service and extremely high quality instruments. Thank you Mark, David and the team.
Andrew O'Connor
Andrew O'Connor
04:43 10 Sep 18
A Wonderful occasion of greeting , pleasant introduction to a delightful, tribute flute store! Awesome, thank you guys! Peace 😄
Peter Johnson
Peter Johnson
02:27 05 Sep 18
Very helpful people with a wide range of flutes. My daughter needed a new flute recently and Mark was a great help allowing her to play several and offering some expert advice on matching the right flute for her ability and budget... really happy.
Donald Ruttan
Donald Ruttan
00:45 02 Sep 18
I bought the Thumport II a month ago and I am very happy with the purchase. After playing the flute for 40+ years I didn’t feel I had a problem with my RH ring finger. However, once I fitted the Thumport II I was surprised to feel a even more relaxed hand without my ring finger occasionally being stiff at the middle joint. Give it a try, you have nothing to lose. As far as visiting the store, I have not had the opportunity, but I have been very aware of the excellent flutes for sell and the great reputation that Flutes and flutists has earned. This is due to my many years working for the Conservatoriums in Lismore and Grafton.
T Matsuo
T Matsuo
02:58 24 Aug 18
Mindy Wilcox
Mindy Wilcox
20:00 20 Aug 18
I was not able to find a thumb port for my alto flute in the U.S. so I contacted your store by email. Mark Xiao was so helpful in determining whether the alto thumb port would fit my flute. He had it mailed out and it fits. So happy to have it.
Heather McKay
Heather McKay
02:02 16 Aug 18
Incredible personal service and high quality instruments.
See all reviewsWrite a review
powered by Google
×
Facebook Rating
4.9
Based on 47 reviews
Flutes & Flutists
Flutes & Flutists
4.9
Fiona Beadsmoore
Fiona Beadsmoore
08:40 24 Feb 21
Amazing responsive service! Purchased flute 10pm Monday and received it in QLD before lunch time Wednesday. Great price, products and customer service! Thank You!!
Lesley McKay
Lesley McKay
23:57 25 Dec 20
Mark sent 3 fabulous flutes over to Perth for me to try. Mark was very helpful and put no pressure on me to buy. I am really impressed and happy with the service I received and totally ecstatic with the flute that I bought. Happy Christmas to me😁🎄
Lily Mulholland
Lily Mulholland
21:39 22 Nov 20
Fantastic customer service, great range and highly professional musicians on hand to help you select the right flute for you.
Alexis Shub
Alexis Shub
04:56 20 Nov 20
Thanks to Anne for the great help in choosing a new flute. She was flexible and helpful, and made the process straightforward
Lisa-Maree Amos
Lisa-Maree Amos
01:47 15 Oct 20
quick service and excellent quality
Kate Murphy
Kate Murphy
10:17 20 Jul 20
Thank you David and Mark for your infinite patience, encyclopaedic knowledge and general flute fabulous-ness in helping us discover the voice to express ourselves in the music we adore.
Donna Litchfield
Donna Litchfield
10:53 13 Jul 20
Thank you to David for an excellent experience in purchasing my flute - David was extremely helpful in sending out instruments to Brisbane for me to trial and the whole process was easy and stress-free.

I’m very happy with my choice of flute, and wouldn’t hesitate to recommend Flutes & Flutists.
Anna Kallonen
Anna Kallonen
08:09 22 May 20
I've never experienced service like this before. Mark went so far above and beyond to ensure I purchased the instrument that was right for me, even in the midst of such challenging times. I'd heard rumours that Flutes and Flutists were the best, having experienced first hand, I can now say they absolutely exceed expectations. The bar has been raised to a level now insurmountable. I cannot recommend Flutes and Flutists highly enough.
Rebecca Jee
Rebecca Jee
08:24 19 Apr 20
Thank you so much for helping me find my new flute. I was blown away by your willingness to send flutes out for me to trial in Tasmania, and for your patience in talking through the different models with me over the phone. The courier process was so quick and smooth, and having the time to play the flutes in my own home was really valuable. I am so happy with my Haynes Q2 and am already getting lots of pleasure out of playing it, which I know will only develop as time goes on. Your incredibly generous sale was what convinced me to buy at this particular time, but after this excellent customer service I would not hesitate to trust Flutes & Flutists at any time, sale or not. 🙂 Thank you!
Annmaree Ironside
Annmaree Ironside
07:34 04 Apr 20
Thank you David for your care and time with Isabelle whilst purchasing her new flute, and letting her play in store. As always, amazing service and advice.
Louise Henderson
Louise Henderson
13:39 17 Mar 20
My son and I recently purchased a flute from Flutes and Flutisits.The service we received was outstanding Mark was etremely knowledgeable, the staff were not #pushy" The staff were very professional and friendly. They were very patient and happy to answer all our questions they even offered to drive to our home so my husband to could listen to our son on the flute. Mark or David did not make derogatory remarks about other brands of flutes or other stores that sold flutes, which I found refreshing. Mark spent a great deal of time ensuring that the flute we purchased was suitable for my son and that the flute he purchased was suitable to his playing style and ability. Marks primary concern was that Steven was comfortable playing the flute and was happy with the sound he produced. I could not fault the service we received and if I ever have to purchase another flute or piccalo I will be buying it from Flutes and Flutists. Sorry for the long post.
Nigel McGuckian
Nigel McGuckian
06:09 15 Mar 20
You will be given time to play a range of instruments and consider your decision without any pressure.
Wizz Bang
Wizz Bang
09:07 14 Sep 19
Truly wonderful access to all things FLUTE....and organisers of arguably the finest flute festival in the world.
Shalini Bhindi
Shalini Bhindi
06:10 01 Jul 19
The support and service you receive after buying the product is excellent. Staff are really friendly and supportive. Great service .
Sandra Shaw
Sandra Shaw
07:14 01 May 19
Thank you for coming out to see us here in Canberra. Working on that sound that I know is in my new Altus!
Mhairi Holway
Mhairi Holway
01:56 01 Apr 19
I was extremely impressed with the service and attention I received when we bought my daughter's flute last year, but to have this backed up by the incredible after-care support I received last week was phenomenal. What a wonderful business this is.
Linda Jurjevic
Linda Jurjevic
08:11 21 Mar 19
Professional, friendly, competent and knowledgeable staff. A pleasure to deal with. Highly recommended.
Karen Schofield
Karen Schofield
08:51 21 Feb 19
The service I experience from Flutes & flutists has always surpassed expectations. The latest repair undertaken by Edison was exceptional. Both as a player and teacher, I have always been able to trust David and his team to provide every ‘flute aspect’ with honesty and expertise. I can’t recommend the team highly enough.
Laura Cliff
Laura Cliff
10:49 03 Feb 19
Flutes & Flutists are always welcoming, friendly, professional and willing to help out with anything- whether it is buying a new flute or needing emergency repair. Thanks to the team at Flutes & Flutists for always fixing my flute to such a high standard!
Jackie Brighton
Jackie Brighton
10:42 06 Jan 19
Excellent personalised service.
Julie Holmes
Julie Holmes
08:49 02 Jan 19